Relaunch iTunes and check for proper startup. Quit iTunes, then move the following files to a different location (the ~ represents your user folder): In particular, some users report that removing ponent from these locations resolves the issue. If this solves the problem, try removing third-party plug-ins as described in this Apple Knowledge Base article.Īlso, remove any third-party items from the folders /Library/QuickTime and ~/Library/QuickTime. Start iTunes in safe mode by holding down the Option and Command keys (Mac) or the Shift and Control keys (Windows) while launching iTunes. There are a few potential causes for this issue, and corresponding fixes. Some users have reported an issue in which iTunes 10 for Mac OS X crashes on launch.
